Warranty



Barracuda Surf Warranty Policy


 
โœ… Warranty Period: 12 months
โœ… Coverage: Manufacturer defects only.
โœ… Requirements: Proof of a valid order number.
โœ… For Questions or Issues: Contact your local dealer or us.


Warranty Claims


[1] Report the Issue: Provide your name, address, contact information, product model, and a detailed description of the failure.

[2] Keep Documentation: Maintain your warranty card and purchase invoice.

[3] Contact Dealer or Us: If the issue occurs within the warranty period.

[4] Post-Warranty Repair: Contact your local dealer or us for repair instructions.


Beyond Warranty Range


โœ…  Consumables such as spark plugs and motors are no longer covered by the warranty.

โœ…  Damage caused by human factors such as unauthorized modification, arrangement of non-original parts or non-use as required will not be covered by warranty

โœ…  Failure to add lubricant to gasoline as required or use of inferior lubricating oil, resulting in no warranty for the engine.

โœ… Wear and tear caused by illegal operations, damage caused by accidents, and damage caused by inhalation of foreign objects are not guaranteed.


Cases that are not covered by the warranty


• Damage caused by improper care, handling or storage.

• Damage due to heat exposure, including but not limited to direct sunlight, excessive time in the car, board wraps, etc.

• Previous maintenance

• Broken board

• Circuit boards showing signs of improper care or handling

• Collateral Damage Unreasonable Use or Abuse

• Damage from normal wear and tear.

• Perforations and/or previous repairs.

• Dent and/or indentation from normal use and shock.

• Cosmetic blemishes, i.e. scratches and/or paint chips

• Damage caused by any cause other than defects in material and/or workmanship.

• Demo board

• Damage caused by unauthorized modification




Barracuda Surf aims to redefine jet board surfing.


Beyond simply selling jet boards, we aspire to be a partner that supports the passion and challenges of surfers,

hoping that they will create unforgettable memories on the waves with Barracuda Surf.